Pre-alert advance notification into Geneva have been in effect since the 1st of january 2016. Notification is by the pet owner or local agent, if the owner is not available, by the shipper. All none announcements are dealt manually. station hours 08:30-16:30 for private owners, 08:30-17:30 for agents. We recommend you do not have your pets travel with arrivals on Friday unless you are sure of the right paperwork. No imports possible on weekends and holidays

* Conditions: Once the online notification has been made please review the arrival procedure and fees as per our info link information (pdf). By supplying the pre-alert, you agree to the conditions for procedures and pricing for any arrival you pre-alert. By not supplying the pre-alert and your animal still arrives, you agree automatically to the conditions and you may be subject to the non-alert fee. Freight agents: New prices are in effect as of 1st jan 2024, contact Swissport/dnata to review the changes applied and if related to your company.